Customer information
CANCELLATIONS & REFUNDS
The final commercial policy is awaiting owner and legal approval.
No real payment is collected by the current previewDeposit amounts, cancellation windows, fees and refund timing must not be assumed from development data.
What the final policy must state
- The exact cancellation and rescheduling windows
- Any charge retained after a stated deadline
- How an approved refund is requested and processed
- The payment provider’s expected refund timing
Before production launch
This page must be replaced with approved wording and a verified contact route. The booking-management flow must also be tested against real payment and refund behavior.